Shipping policy
We offer international shipping via EMS, DHL, and FedEx, ensuring safe and reliable delivery of meteorites and minerals to collectors worldwide. Please review the details below before placing your order.
EMS (Express Mail Service)
Coverage: Available in most countries. Some regions may have restrictions.
Delivery Time: Estimated 7-14 days, depending on destination and customs processing.
Tracking: Full tracking provided via Japan Post.
Insurance: Limited insurance included; additional coverage may be available upon request.
Customs & Duties: Buyers are responsible for any import taxes, duties, or customs clearance fees.
🚨 Important: Some countries may have restrictions on importing meteorites. Please check your local regulations before ordering.
DHL (Express Worldwide)
Coverage: Fast global shipping to most destinations.
Delivery Time: Estimated 3-7 days, subject to customs clearance.
Tracking: Real-time tracking provided.
Insurance: Standard insurance included; additional coverage available upon request.
Customs & Duties: DHL may pre-charge customs duties and taxes depending on your country’s regulations.
🚨 Important: DHL requires a valid phone number for delivery. Please ensure your contact details are accurate.
FedEx (International Priority)
Coverage: Available in most countries with fast delivery options.
Delivery Time: Estimated 2-5 days, depending on location and customs processing.
Tracking: Detailed tracking available.
Insurance: FedEx offers comprehensive insurance options upon request.
Customs & Duties: Duties and taxes are the responsibility of the buyer. FedEx may handle customs clearance, but additional fees may apply.
🚨 Important: FedEx does not deliver to P.O. Boxes. Please provide a valid residential or business address.
Additional Notes:
Processing Time
Orders are typically processed within 2-3 business days before shipment.
Delays
Customs processing times vary by country. ChronoRelix is not responsible for delays caused by customs inspections or import regulations.
Restricted Countries
If your country has strict import restrictions on meteorites or minerals, we may not be able to ship your order. Please contact us before purchasing.
For any questions regarding international shipping, feel free to contact us before placing your order.